An hour of downtime isn’t always an hour of downtime.

During a slower period, a technology issue may mean some frustrated employees and delayed work.

During harvest, planting, processing, shipping or another peak operating period, that same hour can have a much larger business impact.

When time, labor, equipment and customer commitments are already tight, even a relatively short interruption can create problems that continue long after the system itself is back online.

That is why agribusiness leaders should think about technology risk in terms of timing, not just uptime.

Peak Season Changes the Math

The cost of a technology failure depends heavily on what the business is trying to accomplish when it happens.

During a busy operating window, a system outage can affect:

  • Employee productivity
  • Equipment utilization
  • Scheduling
  • Deliveries
  • Communication
  • Payments
  • Inventory
  • Customer or producer relationships
  • Administrative work that has to be caught up later

Depending on the operation, a delay may also mean overtime, missed delivery windows or equipment sitting idle while employees wait for information or instructions.

That is a very different problem than the same outage occurring during a quieter week.

Agriculture Has More Technology Dependencies Than It Used To

Agriculture is still a hands-on industry, but many modern operations rely on technology throughout the business.

Depending on the organization, that may include accounting systems, scheduling, inventory, scales, communications, equipment platforms, cloud applications, payment processing, logistics or connectivity between locations.

The important question is not whether every one of those systems is technically sophisticated.

It is whether the operation can keep moving when one becomes unavailable.

Calculate the Cost in Business Terms

Technology teams often measure downtime in minutes and hours.

Leadership should also measure it in operational consequences.

If a critical system failed during your busiest week, what would happen to:

  • Labor already scheduled?
  • Equipment already running or waiting?
  • Deliveries that need to move?
  • Customer commitments?
  • Revenue that depends on work being completed on time?
  • Leadership time spent coordinating around the problem?

Those costs may be harder to put into a single number, but they are usually the ones that matter most to the business.

Your Priorities May Change With the Calendar

One of the most important things about technology planning in agriculture is that priorities are not always the same year-round.

A system that is absolutely critical during harvest may carry much less operational risk during a slower season.

That should influence when maintenance, upgrades and larger technology projects are scheduled.

We don’t think every technology project needs to happen immediately.

Sometimes the smarter decision is making sure the systems supporting peak operations are stable now and scheduling less-critical changes for a quieter part of the year.

Good technology planning should support the operating calendar rather than compete with it.

Plan Before the Busy Week Starts

Before the next peak operating period, leadership should ask:

  • Which technology failure would hurt us most?
  • How long could we realistically tolerate losing that system?
  • Is there a temporary way to keep working?
  • Which vendors would need immediate escalation?
  • Who makes decisions if the outage lasts longer than expected?
  • Are there maintenance or technology changes we should complete before peak season begins?
  • Are there changes that would be safer to delay?

You may not be able to prevent every outage.

But you can make sure the organization understands which failures would matter most and has a plan for keeping the business moving when timing matters most.

About the Author

N

Noah Gilmore

Expertise in cybersecurity and helps businesses implement robust security strategies.